Terms of Delivery

Terms of Delivery – Adlef Network LLC (Adlefy.com)

Legal obligations and service delivery standards under Georgian law for all digital services provided by Adlefy.com.

Company Registration No.: 426125212

Registered Address: Office No. N 3, N31g, Meskheti Str, Borjomi, Georgia 10000

Last Updated: 17/05/2025

1. Legal Framework

This agreement is governed by:

  • The Civil Code of Georgia (Articles 380–520 on Obligations)
  • Law of Georgia "On Electronic Commerce" (No. 2092, 2018)
  • Law of Georgia "On Consumer Rights Protection" (No. 2210, 2014)

2. Service Delivery Terms

2.1 Digital Service Provision

  • All AI tools/services are considered delivered upon:
    • a) Electronic access granted to user account, or
    • b) API keys/license codes sent to registered email
  • Delivery is immediate for automated systems (per Art. 14, E-Commerce Law)

2.2 Top-Up Credits (Prepaid Services)

  • Credits are valid for 24 months from purchase (per Art. 198, Civil Code)
  • Non-refundable except when:
    • a) Service is technically unavailable for >72 hours
    • b) Required by Consumer Protection Agency decision

2.3 Subscription Services

  • Minimum contract duration: 1 billing cycle
  • Auto-renewal notices sent 14 days before payment (Art. 22, Consumer Law)
  • Right to cancel with 7-day notice before renewal

3. Consumer Rights (Georgian Law Compliance)

3.1 Withdrawal Period

  • 14 calendar days withdrawal right for non-business users
  • Exceptions (per Art. 25(2), Consumer Law):
    • Digital content delivered immediately
    • Custom-developed AI solutions

3.2 Warranty Obligations

  • 12-month functional warranty on all paid services
  • Support response time: 2 business days (Tbilisi time)

4. Dispute Resolution

  1. Mandatory Negotiation Period: 30 days
  2. Jurisdiction: Borjomi City Court
  3. Alternative Resolution: Georgian National Communications Commission

5. Company Identification

  • Legal Entity: Adlef Network LLC
  • Registration No.: 426125212 (Georgian National Agency of Public Registry)
  • VAT Identification: NA

Contact for Legal Notices:

📧 Email: [email protected]
📞 Phone: +995 571 07 5228 (9:00–18:00 GET, weekdays)
📍 Registered Office: Office No. N 3, N31g, Meskheti Str, Borjomi, Georgia 10000